Return & Refund Policy
– Nari Saree

At Nari
Saree, we value the trust of our customers and aim to ensure a smooth and
transparent shopping experience. We request all customers to carefully read the
following Return & Refund Policy before placing an order.

1. Mandatory Unboxing Video

• A complete unboxing video is
  required while opening the package.
• The video must be clear,
  continuous, and unedited, showing the parcel from the beginning.
• Return, refund, or exchange
  requests submitted without a valid unboxing video will not be accepted.

2. 3-Day Return/Exchange Window

• Customers may raise a return
  or exchange request within 3 days of delivery.
• Requests submitted after 3
  days will not be accepted under any circumstances.

3. Eligibility for Return/Exchange

Requests
for return or exchange will be approved only under the following conditions:

• The wrong product has been
  delivered.
• The product is damaged or
  defective at the time of delivery.

4. Non-Returnable and Non-Exchangeable Items

We do not
accept returns or exchanges in the following cases:

• Size issues or minor color
  variations caused by lighting or screen resolution.
• Damage caused due to
  improper handling, washing, or usage by the customer.
• Customized, altered, or
  made-to-order products.

5. Refund Policy

• Refunds are issued only
  when a replacement is not available.
• Approved refunds will
  reflect in the original payment method within 7–10 working days.
• Shipping and handling
  charges are non-refundable.

6. Process for Raising a Request

• Customers must share the
  unboxing video and lodge their complaint within 3 days of delivery
  via WhatsApp or Email.
• Our support team will review
  the submitted details and confirm whether the return, exchange, or refund
  request is eligible.

Important Notice

By
placing an order with Nari Saree, you acknowledge and agree to abide by this
Return & Refund Policy.