Return & Refund Policy

Return & Refund Policy
At Nari Saree, we truly value your trust and strive to provide you with a seamless shopping experience. To ensure complete transparency, we request you to carefully read our Return & Refund Policy before placing an order.
1. Unboxing Video is Mandatory
•    A complete unboxing video is compulsory at the time of opening the package.
•    The video must be continuous, unedited, and clearly show the unpacking of the parcel from the beginning.
•    Without an unboxing video, no return, refund, or exchange request will be accepted.
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2. 3 Days Return/Exchange Policy
•    Customers can raise a return or exchange request within 3 days of delivery.
•    Requests made after 3 days will not be accepted under any circumstances.
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3. Eligibility for Return/Exchange
We only accept return or exchange requests in the following cases:
•    If the wrong product has been delivered.
•    If the product is damaged or defective on arrival.
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4. Non-Returnable/Non-Exchangeable Items
We do not accept return/exchange in the following situations:
•    Size issues or minor color differences (as colors may slightly vary due to lighting or screen resolution).
•    Damage caused due to customer handling, washing, or use.
•    Customized or made-to-order products.
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5. Refund Policy
•    Refunds are issued only if the product is unavailable for replacement.
•    Once approved, refunds may take 7-10 working days to reflect in your original payment method.
•    Shipping and handling charges are non-refundable.
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6. Process to Raise a Request
•    Customers must share the unboxing video and raise a complaint within 3 days of delivery via WhatsApp/Email.
•    Our support team will verify the claim and confirm if the return/exchange/refund is applicable.
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⚠ Important Note: By placing an order, you agree to this Return & Refund Policy. Please read carefully before making a purchase.