Return & Refund Policy

Incase of damage, we provide return pickup and full refund is provided
Incase of Other returns, you have to return it to us. But full refund will be provided

For return request ,Whatsapp us on +91 91575 74867

For any kind of returns, unpacking video is must.

if you don't have shipping facility then we will charge 200 for return shipping

If the client is unhappy with the purchase, They can send us a return request via WhatsApp on +91 9157574867 within 48 hours of receiving the package. 

If the client feels that the quality is not up to the mark, If satisfied Nari Saree team will approve the return and the client needs to return back the product within 2 days from approval of Nari Saree. 

If a client wants a refund, the processing of refund will begin once when we receive the product on hand and validate the return. If the product is not in proper folding's or crushed there may be rejection in return and we will not be able to process the refund same product will be shipped back to customer again! 

The consumer accepts not to appeal Nari Saree, judgement and to accept Nari Saree's decision on return decision, that is, whether the product is valid for return or not. Returns that are not valid will be returned to the client, and the client will be placed on a no-purchase list in the future. Refusing to accept COD orders on several occasions may result in the COD service being disabled without warning. If a client returns more than 30% of the supplied items on several occasions, the customer will be informed that future orders will be non-cancellable and non-returnable. Following that, all future orders will be handled under the same terms.

Unused, unworn, unwashed, and undamaged items must be returned. BOPP bags, tags attached to garments (tags should be attached to the product in its original condition; if tags are unattached or cut from the product in any way, the return or exchange will not be accepted), boxes or tamperproof bags, and all other items received by the customer will only be accepted in their original packaging. Any item(s) that are damaged, dirty, changed, or are not in their original state will not be accepted and will be returned to the client.

No returns, refunds or exchanges will be accepted for the following items:

  • Personalized products/services customized to your specifications
  • Orders that have a discount code applied to them.
  • Returns and exchanges are not permitted on items that are expressly stated as non-returnable or non-exchangeable.
  • Any products that were damaged by the customer are not returnable or exchangeable.

The following are a list of customer losses:

  • Tags are removed
  • The items have a strong body odour.
  • Packaging is lost.
  • The item that is being washed or dry-cleaned.

Product sold during a clearance sale, a festival sale, an offer, or a sale with a coupon is not accepted for return.

The following procedures apply to refunds:

All payments will be processed within four working days and will only be paid via NEFT. Payments received by COD will be refunded through Mobile Wallets like GPay , PhonePe & PayTm.

CANCELLATIONS:

If you need to cancel an order, please do so within 24 hours after placing it by sending a WhatsApp text @ 9157574867

We will return the whole amount to the card used for payment if you cancel your order within 24 hours.

After 24 hours after making the order, no cancellation requests will be accepted.

The consumer undertakes not to appeal Nari Saree's decision and to accept Nari Saree's decision on the cancellation.

CANCELLATIONS BY NARI SAREE

Please note that there may be certain orders that we are unable to accept/fulfill and can be cancelled. We reserve the right at our sole discretion to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include but are not limited to limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged the said amount will be reversed back in your Bank Account. 

Thank you for your time and consideration, Happy Shopping!