Privacy Policy

Effective Date: October 2, 2026

At Nari Saree, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Nari Saree (“we,” “us,” or “our”) collects, uses, stores, and shares information when you visit our website (“Website”), create an account, place an order, communicate with us, or otherwise use our products and services.

By accessing or using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our Website, create an account, place an order, subscribe to communications, or contact us, we may collect information such as:

• Full name

• Email address

• Mobile number

• Billing address

• Shipping address

• Order details

• Account information

• Communication details

• Payment and transaction-related information

Payment information may be processed directly by third-party payment gateways. We may not directly store complete debit card, credit card, UPI, or banking credentials.

Order & Transaction Information

When you make a purchase, we may collect information related to:

• Products purchased

• Order value

• Payment status

• Shipping information

• Returns, refunds, and exchanges

• Purchase history

Usage Information

We may automatically collect information about how you interact with our Website, such as:

• Pages visited

• Products viewed

• Search activity

• Time spent on pages

• Website navigation

• Referring pages or websites

• Shopping cart activity

Device & Technical Information

We may collect technical information including:

• IP address

• Browser type

• Device type

• Operating system

• Device identifiers

• Approximate location based on IP address

• Website activity and technical logs

2. How We Use Your Information

We may use the information we collect for purposes including:

• Processing and fulfilling your orders.

• Delivering products to your shipping address.

• Processing payments and refunds.

• Managing returns, cancellations, and exchanges.

• Providing customer support.

• Communicating with you about your orders.

• Creating and managing your customer account.

• Improving our Website, products, and services.

• Personalizing your shopping experience.

• Recommending products that may be relevant to you.

• Detecting and preventing fraud, misuse, or unauthorized transactions.

• Sending promotional offers, product updates, and marketing communications where permitted.

• Conducting analytics and understanding customer behaviour.

• Maintaining Website security.

• Meeting legal, tax, accounting, and regulatory requirements.

3. Payment Information

Payments made through our Website may be processed through third-party payment gateways and payment service providers.

These providers may collect and process your payment information according to their own privacy policies and security standards.

Nari Saree does not ordinarily store complete debit card, credit card, UPI PIN, CVV, or banking login credentials.

4. How We Share Your Information

We may share certain information with trusted third parties where necessary to operate our business and provide our services.

These may include:

• Payment gateways

• Banks and payment processors

• Courier and logistics companies

• Shipping partners

• Website hosting providers

• E-commerce technology providers

• Customer support platforms

• Marketing and advertising providers

• Analytics providers

• IT and security service providers

• Government or regulatory authorities where legally required

We share information only to the extent reasonably necessary for the relevant service or legal requirement.

We do not sell your personal information to third parties for monetary consideration.

5. Shipping & Logistics Partners

To deliver your orders, we may share relevant information such as your:

• Name

• Delivery address

• Phone number

• Email address

• Order details

with courier, logistics, fulfilment, and delivery service providers.

These service providers may process your information for shipping, tracking, delivery, customer communication, and related purposes.

6. Cookies & Tracking Technologies

Our Website may use cookies and similar tracking technologies.

Cookies are small files stored on your device that help websites recognize your browser and remember certain information.

We may use cookies for purposes including:

• Keeping items in your shopping cart

• Remembering preferences

• Understanding Website usage

• Improving Website functionality

• Measuring Website performance

• Providing personalized content

• Marketing and advertising

• Preventing fraudulent activity

You can manage or disable cookies through your browser settings.

However, disabling certain cookies may affect some features or functionality of our Website.

7. Analytics & Advertising

We may use third-party analytics and advertising services to understand how visitors interact with our Website and to improve our marketing.

These services may collect information through cookies, pixels, tags, and similar technologies.

Depending on the services we use, information may be used to:

• Measure Website traffic

• Analyze customer behaviour

• Measure advertising performance

• Show relevant advertisements

• Create marketing audiences

• Improve customer experience

Your ability to manage certain tracking technologies may depend on your browser, device, and applicable third-party services.

8. Marketing Communications

With your consent or where otherwise permitted by law, we may send you information about:

• New products

• Special offers

• Discounts

• Promotions

• Sale events

• Product recommendations

• Brand updates

These communications may be sent through channels such as email, SMS, WhatsApp, or other available communication methods.

You may opt out of promotional emails by using the unsubscribe option available in the message.

You may also contact us to request that promotional communications be stopped.

Please note that even if you opt out of marketing communications, we may still send transactional communications relating to orders, payments, shipping, returns, refunds, security, or your account.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

However, no method of transmission over the internet or electronic storage is completely secure.

Therefore, while we take reasonable steps to safeguard your information, we cannot guarantee absolute security.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Complete transactions

• Fulfill orders

• Maintain customer accounts

• Process returns and refunds

• Resolve disputes

• Prevent fraud

• Maintain financial and tax records

• Meet legal and regulatory requirements

• Enforce our agreements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it subject to applicable legal requirements.

11. Your Choices & Rights

Depending on applicable law, you may have certain rights regarding your personal information.

You may contact us to request assistance with matters such as:

• Reviewing personal information held about you.

• Correcting inaccurate information.

• Updating your account details.

• Withdrawing certain marketing preferences.

• Requesting deletion of eligible personal information.

• Raising concerns regarding how your information is being handled.

Certain information may need to be retained where required for legal, accounting, fraud-prevention, contractual, or regulatory purposes.

12. Third-Party Links

Our Website may contain links to third-party websites, applications, platforms, or services.

Nari Saree is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing your personal information.

13. Children's Privacy

Our Website is primarily intended for customers who are legally capable of making purchases.

We do not knowingly collect personal information directly from children where parental or guardian consent is required under applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

14. Legal Disclosure

We may disclose personal information where reasonably necessary to:

• Comply with applicable laws.

• Respond to court orders or lawful government requests.

• Comply with regulatory obligations.

• Protect the rights, property, or safety of Nari Saree, our customers, or others.

• Investigate fraud, misuse, or security incidents.

• Establish, exercise, or defend legal claims.

15. Business Transfers

If Nari Saree undergoes a merger, acquisition, restructuring, sale, transfer of assets, or similar business transaction, customer information may be transferred as part of that transaction, subject to applicable laws.

16. International Processing

Some third-party service providers used by our Website may process or store information outside India.

Where applicable, we take reasonable steps to use service providers that handle information in accordance with applicable contractual, privacy, and security obligations.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.

Any updated Privacy Policy will be posted on our Website along with the revised effective date.

We encourage you to review this page periodically for updates.

18. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the Contact Us page available on the Nari Saree Website.

Nari Saree
Celebrating Every Shade of You